Manager Quality Management

Philadelphia, Pennsylvania


Manager Quality Management
Location: Philadelphia, PAPrimary Job Function: Medical ManagementID
: 21084
Job Brief
Seeking healthcare quality manager with at least 3 - 5 years of people management experience.Your career starts now. Were looking for the next generation of health care leaders.At AmeriHealth Caritas, were passionate about helping people get care, stay well and build healthy communities. As one of the nation's leaders in health care solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together we can build healthier communities. If you want to make a difference, wed like to hear from you.Headquartered in Philadelphia, AmeriHealth Caritas is a mission-driven organization with more than 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services. Discover more about us at .
Under the direction of the Director, Quality Management, the Manager of Quality Management is responsible for providing oversight, direct supervision and day-to-day management of the Quality Management Team. This position oversees integration of quality monitoring and interventions for improving HEDIS rates and provides process assistance to business owners for performance improvement projects. The incumbent provides direction and support to the Quality Management team and assists the Director in ensuring Plan compliance with state regulations and accreditation standards.+ Directs the Quality Operations Program, following the National Committee for Quality Assurance (NCQA) Standards and Guidelines Quality Management, as well as, the contract with the State and requirements of regulatory bodies+ Maintains current knowledge of Health Plan Policy and Procedures, State Requirements, NCQA Standards and HEDIS specifications.+ Participates in the planning, developing, and implementing Health Plan activities related to the HEDIS process, improving HEDIS rates and member satisfaction.+ Ensures the Quality Management Team complies with all applicable statutory provisions, contracts, and established policies and administrative procedures.+ Participates and assists in the development of all necessary protocols, policies and procedures, operational strategies and plans to develop and implement Quality Management programs.+ Ensures complete, accurate and timely reporting to regulatory bodies.+ Supports the development and implementation of quality management programs and pilot programs designed to improve HEDIS rates and/or member satisfaction.+ Identifies barriers to project and program success and works toward resolution by informing the accountable functional area and presenting plans to resolve the issue when possible.
Education/ Experience:
+ Bachelors Degree in a Health Related field required.+ 3 to 5 years' people management experience in Quality Improvement.+ 10 or more years progressively responsible experience in a health related position.+ Previous experience in managed care required.+ Health care quality certification (i.e. ABQAURP or CPHQ) is a plus.+ Nursing license preferred..+ Knowledge of HEDIS & Quality Improvement activities is a plus.
Due to COVID-19 all Associates are presently working remotely. Upon reentry, our office is located in the Philadelphia area. This role will be transitioning to onsite and you will need to be comfortable with the commute at least 2 days a week.EOE Minorities/Females/Protected Veterans/Disabled